Allowance and top-ups behave differently
The monthly allowance resets and does not carry over. Credits you buy do not expire. When both are on the account, the allowance is spent first.
TUTORIALS / GETTING STARTED
Credits, and what happens when they run out
Credits are the only meter on the platform, and it runs on building rather than on using. Here is what one is, where they go, and precisely what happens on the day you run out.
4 minutes
Reading time
Nothing but an account
What you need
Your account page
Where you do it
01 Step by step
The meter is on the building, not the using
Creating a screen, adding a field, generating a report — each of those consumes a few credits. Your team then using the finished system all day costs almost nothing.
That is the opposite of most business software, where the bill grows with every user you add. Here, users, records, edits, screens, logging in and keeping the system running once it is built are not charged for at all.
01
Read the balance while you work
Credits available sits on your account page, with a note of how much came from this month's allowance and how much you bought separately. It is on screen before a bill arrives, not after.
02
Know which month is the heavy one
Building the first version takes most of a Start plan's 1,500 credits. Adding a form or a report afterwards takes a small fraction, and adjusting prices or wording is negligible.
03
Watch for the warning
When most of the month's allowance is gone you are told, with the number left, while there is still time to do something about it. Nothing gets cut short without notice.
04
Add credits or change plan
Add credits buys a one-off top-up — 500 for €19, 1,500 for €49, 4,000 for €119 — and unlike the monthly allowance those do not expire. Change plan raises the allowance every month instead.
05
Or just wait for the reset
The allowance comes back on your renewal date. If the month with the big rebuild in it is behind you, waiting a week costs nothing at all.
02 In your own words
What actually stops
If the allowance runs out, nothing is deleted and no debt builds up. Two things pause: the studio stops building, and anything inside your own system that calls the AI itself stops answering.
Everything else carries on. Your system stays up, your staff keep using it, your customers keep booking, the scheduled jobs keep running and your data stays exactly where it is. You can still export all of it.
WHY IT PAUSES INSTEAD OF BILLING YOU
An automatic overage would mean a bill you did not agree to, arriving after the money was spent. Pausing is the version where you stay in control of what is spent.
Both resume the moment the allowance resets or you buy a top-up — there is nothing to restore and nothing to ask us for.
03 What to watch for
A
B
A rebuild is not a small change
Restructuring how a whole part of the business works costs more than a field. If you know a big month is coming, a top-up is cheaper than jumping a plan you do not otherwise need.
C
Ask before you build, if in doubt
Describing what you want and being asked questions about it is not where the credits go. Building is. Talking it through first is close to free.
04 Where to go next
READ NEXT
Pricing — the four plans, the top-ups and the comparison with an agency build.
Describing what you need — the cheapest way to spend credits is to be understood the first time.