Packs of extra credits from €77.

Up to 2,500 build credits, 7 days, no card. The week begins the moment you register, and 500 credits land there. Another 1,000 land the first time you open the studio. If they drop under 500 while you are building, we add more automatically, up to 2,500 in all. Whatever is unspent when the week ends goes back to us - the credits are there to get you started, not to sit still. Credits you buy have no expiry at all. Nothing is charged and no debt appears: to carry on after the week you buy a pack of credits, and everything you made is waiting where you left it. An account that has never bought a pack and is left without credits for 30 days in a row loses its projects, and we email a warning at least 7 days before.

No, and there is nothing to cancel either. There is no subscription at all: you buy a pack of credits when you want one, nothing renews by itself and no card is kept charging in the background. A live system draws 750 credits a month from that same balance, so if you stop buying, the drawing simply stops with it.

No - there are no monthly plans at all, and no monthly fee either. You buy credits in packs, and everything is paid for out of that one balance: building costs what it costs, and a live system draws 750 credits a month. The tiered plans we used to sell punished the quiet months - you paid for an allowance whether you built anything or not, and whatever went unused disappeared at the end of the month. Now a month in which you build nothing costs 750 credits, and a month in which you have built nothing at all costs nothing.

No. It is the same monthly draw, made larger, and it is paid for out of credits that are already yours. On the invoice the size of the draw is the only difference between the three tiers. Moving up takes effect at once, moving down at the next draw, and nothing is charged in between and nothing refunded. The one thing that does not carry over is the hour with a person included in Enterprise: unused, it lapses at the next draw rather than adding up. All three tiers are open now.

No. Credits you buy are yours until you spend them, whether that is this week or next year. There is no monthly allowance any more and so nothing resets - the balance only goes down when you spend it, on building or on the 750 a month that keeps a live system online. The only credits that can be taken back are the free ones from the trial week: whatever is left of those when the week ends goes back.

Not that day, and not that fortnight. The first thing that stops is changing it: the studio will not take a new instruction until there are credits to do the work with, while everything already built stays online and your staff keep working in it exactly as before - orders, invoices, customers, all of it. The monthly 750 is what keeps that running, so if the balance cannot cover a month we write to you and nothing happens for fourteen days. Use them to buy a pack or to export what you need. Only after that do the systems pause, and the first pack you buy starts everything again exactly where it was. If an account that has never bought a pack stays suspended or without credits for 30 days in a row, its projects are deleted - we email a warning at least 7 days before, and buying any credit pack in that time keeps them.

Nothing sudden, and nothing punitive, and it goes the same way as running out: we write to you, you get fourteen days, then the systems pause. On an account that has never bought a pack, after 30 days in a row suspended or without credits the projects are deleted, with an email warning at least 7 days before; the account itself stays. No debt accrues while they are paused - you are not billed for months in which nothing was running.

Yes. Add your company details once and every invoice is issued with them, in euro, with all legally required elements - ready to hand to your accountant. Every credit pack is invoiced, and since there is nothing else to buy, that is every euro you ever pay us.

More than the smallest pack holds. The starter credits are there to answer this at our expense rather than yours, and what we see is that a first build uses all of it - often the second ten thousand as well. So the pack that carries a first system onward is the 15,000 one at €227, rather than the 5,000. Nothing is wasted if you buy less: credits do not expire and the next pack simply continues. If you would rather not build it yourself, take the launch service, where our team does the first version with you for a fixed fee.

Yes, and the way to do it is to build the export into the system: ask the studio for a button that downloads every invoice for a date range as a spreadsheet, or every client record with its history, and it becomes something your staff can press whenever they want. Do it once, before the day you need it. Backups are a different thing - they live in our infrastructure, protect against our failures and are restored by us, so they are not a copy you hold. The data is yours to take; the software itself runs here and does not move to another host.