IN SHORT
- A database, a web address, phone-usable screens and hosting in the EU come as standard.
- Scheduled jobs and outgoing email mean the system can work when nobody is logged in.
- File storage attaches documents to the record they belong to.
- AI can work inside the system you built, not only while building it.
The nine
- A database of your own. Clients, jobs, stock, appointments, documents — structured properly, not rows in a spreadsheet. It is yours alone; no other customer shares it.
- Its own address on the web. Reachable from anywhere over an encrypted connection, and moveable onto your own domain when you are ready.
- Screens that work on a phone. The people doing the work are rarely at a desk, so what gets built is usable on the device in their hand.
- Jobs that run on a schedule. Reminders the evening before, a report every Monday, an invoice run at month end — running on their own with nobody logged in.
- Email your system can send. Confirmations, reminders, chasing letters, the monthly summary, sent by the system rather than retyped by someone.
- Somewhere to keep files. Contracts, photographs of the job, scanned delivery notes — attached to the record they belong to.
- AI inside your own system. Reading a document, sorting an incoming enquiry, drafting a reply, summarising a week — as part of how the system works.
- Updates everyone sees at once. A booking taken at the front desk appears in the back office without a refresh.
- All of it in the European Union. The database, the files and the system run in Frankfurt, continuously backed up.
What “included” means for the bill
These are not add-ons with their own line items. Hosting, the database, storage, security updates and the ability to keep changing the system are in the monthly plan. There is no setup fee, no charge per user and no annual contract.
The one thing that does meter is building. Credits are consumed when the system is written or changed — and, for the AI features working inside your system, while it runs. Ordinary day-to-day use of the finished software does not.
The parts that need one setup step
Two of the nine need something from you before they work. Email sent from your own domain needs the domain in place and a change at your registrar first — until then the system sends from the address it was given. And AI working inside your system consumes credits while it runs, so it is worth knowing which parts you turned on.
Everything else is on from the moment the system exists.
The rule for AI inside your system
Draft, do not send. The studio can have your system read an invoice and fill in the amounts, sort enquiries by service, or write a first draft of a reply — but anything that matters should be approved by a person before it leaves the building. It can be confidently wrong, and a confident wrong answer is worse than an obvious one.
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